Overview

Your shipping invoice includes charges related to the movement, handling, and clearance of your goods. Below is a summary of the most common charges you may see and what they mean.

Common Invoice Charges

Ocean Freight Charges

This is the cost of transporting your container from the origin port to the destination port.

Port Handling Fees

These charges cover the loading, unloading, and handling of containers at the port terminal.

Customs Clearance

This reflects the processing of customs documentation and clearance of goods through the destination country’s customs authority.

Detention Charges

Detention charges may apply if a container is held beyond the agreed free time at the port or delivery location. These charges are typically calculated on a daily basis.

What to Do If You Have Questions

If you’d like help understanding a specific charge on your invoice, our support team can explain it in more detail or review your shipment with you.